Privacy Policy

AdvoLaunch ("AdvoLaunch," "we," "us," or "our") is a digital marketing and technology agency that helps contractors, home service professionals, and other businesses build a stronger online presence and more effective customer acquisition systems. Our services may include website design, hosting, and maintenance, search engine optimization, customer relationship management (CRM) systems, lead generation and lead management, AI assisted communications and automation, SMS and email follow up systems, missed call text back automation, appointment scheduling, reputation management and review systems, customer reactivation campaigns, and marketing analytics and attribution.

This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website at https://advolaunch.com, interact with our forms and communications, or use our services. It applies to visitors, prospective customers, and existing clients. If you provide information on behalf of a business, you confirm that you are authorized to do so.

We may collect the following types of information:

Information you provide voluntarily. When you book a strategy call, submit a form, or contact us, you may share your name, business name, email address, phone number, company website, industry, details about your growth goals or challenges, appointment preferences, and any other information you choose to include in a message or notes field.

Communication records. When you interact with us by email, SMS, phone, or through our systems, we may keep records of those communications to respond to you and provide our services.

Information collected automatically. When you visit our website, we may automatically collect technical and usage data such as your IP address, browser type and version, device type, approximate location derived from your IP address, pages visited, referring URLs, and the dates and times of your visits. This information is collected through cookies, analytics tools, and similar technologies described below.

Information collected through our services. Where AdvoLaunch operates systems on behalf of a client business, such as a CRM, follow up automation, or scheduling tool, we may process contact information belonging to that business's customers. That information is collected and used under the client business's own practices and any consents they obtain. AdvoLaunch acts as a service provider processing that information on their behalf, not as the owner of it.

We use the information we collect for legitimate business purposes, including to:

• Respond to your inquiries and requests for information.
• Schedule and conduct strategy calls and consultations.
• Provide, operate, and improve the services we deliver to clients.
• Communicate with you about your request, appointment, or engagement.
• Operate and maintain our website and related systems.
• Manage customer and prospective customer relationships.
• Analyze and improve the performance of our website, marketing, and services.
• Send communications you have authorized or requested.
• Meet legal, accounting, and recordkeeping obligations.

We do not sell personal information. Submitting a general contact form or booking a strategy call does not by itself authorize unrelated promotional messaging.

Our website may use cookies, web beacons, analytics tools, tracking pixels, and similar technologies to support website functionality, measure traffic, understand visitor behavior, measure conversions, and attribute marketing performance.

Analytics and advertising platforms are used only where they have been configured on the site. If Google Analytics, Meta Pixel, or similar platforms are active, they may collect device and usage information and set their own cookies under their respective policies. We do not state that a specific platform is in use unless it has actually been configured.

You can manage or delete cookies through your browser settings. Disabling cookies may affect some features of the website. Where applicable, cookie consent preferences can be set through the consent tool on the site, if one is present.

Customer and prospective customer information may be managed through customer relationship management software, which may include a platform such as GoHighLevel. This software helps us and our clients organize contacts, track conversations, schedule appointments, send authorized follow up, and run approved workflows.

Information stored in a CRM may support appointment reminders, inquiry responses, customer follow up, review requests, reactivation campaigns, and other authorized communications. These workflows run only where a client has requested them and, where required, the relevant consents have been obtained.

AdvoLaunch may communicate with individuals by SMS or email for operational and service related reasons, such as confirming an appointment, responding to an inquiry, or following up on a request. These messages are separate from promotional marketing.

Where SMS marketing or promotional messaging is offered, it requires your prior opt in consent. We do not use prechecked consent boxes. You can withdraw consent or unsubscribe at any time. Where supported by the configured messaging system, recipients may reply STOP to unsubscribe from SMS messages and reply HELP for assistance. Standard message and data rates may apply.

Submitting a general contact form or booking a strategy call does not automatically authorize unrelated promotional messaging. We distinguish operational and service related messages from marketing, and we honor your communication preferences.

We may share information with service providers that support our operations, such as website hosting, CRM and marketing automation platforms, email and SMS communication providers, scheduling tools, analytics and attribution platforms, payment processing, and related services. These providers process information on our behalf or on behalf of our clients under contractual obligations and are limited to using it for the purposes we specify.

We may also disclose information where required by law, regulation, or legal process, or to protect our rights, our clients, or others. We do not invent partnerships, and we do not claim that information is never shared.

Where factually accurate, mobile opt in information and SMS consent are not shared with third parties or affiliates for their own independent marketing purposes.

We take reasonable administrative, technical, and organizational measures to help protect personal information against unauthorized access, loss, misuse, or alteration. These may include access controls, secure system configuration, and regular review of how information is handled.

No system or method of transmission over the internet is completely secure. We do not guarantee absolute security and do not make unsupported claims about specific certifications, encryption standards, or security systems.

We retain personal information only as long as reasonably necessary for legitimate business purposes, including providing services, maintaining records, meeting legal and accounting obligations, and resolving disputes. After that, information is deleted or anonymized where practical.

We do not publish exact retention periods, as appropriate retention depends on the type of information, the purpose for which it was collected, and applicable legal requirements.

Subject to applicable law, you may have the right to request access to, correction of, or deletion of your personal information. You may also be able to withdraw consent where applicable, unsubscribe from marketing communications, and ask questions about how your information is handled.

The rights available to you depend on the laws that apply in your province, state, or country. To make a request or ask a privacy question, contact us using the details in the Contact Us section below. We will respond within a reasonable timeframe.

AdvoLaunch and the service providers we work with may operate infrastructure and process information in jurisdictions outside your province, state, or country. When you interact with our website or services, your personal information may be transferred to and processed in other regions, including the United States and Canada.

Where applicable, we rely on appropriate safeguards and the legal bases permitted under relevant privacy laws for such transfers.

This policy is drafted with consideration for Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and Canada's Anti Spam Legislation (CASL), where they apply to AdvoLaunch's activities. Under CASL, we do not send commercial electronic messages without your consent where consent is required, and we provide a working unsubscribe mechanism.

We also account for relevant United States privacy and marketing requirements where they apply to our operations. We do not claim universal legal compliance, and we do not invent specific consumer rights. Any jurisdiction specific rights described here are accurate and applicable only where the relevant law applies to you and to AdvoLaunch.

Our website may contain links to external websites and services that we do not control. The privacy practices of those third party sites are governed by their own privacy policies. We encourage you to review the privacy policy of any website you visit. We are not responsible for how third parties handle your information.

Our website and services are intended for a business audience, including business owners and authorized representatives of service businesses. They are not directed at children, and we do not knowingly collect personal information from minors as part of our ordinary operations.

If you believe a minor may have provided information to us, please contact us and we will take appropriate steps to review and remove it where required.

We may update this Privacy Policy from time to time to reflect changes in our operations, technology, legal requirements, or data practices. When we do, we will update the Last Updated date shown above. We encourage you to review this page periodically.

Where significant changes affect how we handle your personal information, we may provide additional notice through the website or, where appropriate, directly to affected individuals.